Neighborhood Hotels stands for an urbanized hotel concept that also opens its doors wide to the local population. Neighborhood Hotels includes the Melter Hotel & Apartments (53 rooms) and the Karl August Hotel (120 rooms).
The Melter Apartment Hotel combines the service and convenience of a hotel with the individuality and privacy of an apartment. The Karl August has rooms, suites and apartments in eight different categories on four floors. The perfect environment for every individual requirement.
Interview with the Director of Revenue Management Christoph Mödl
Please introduce yourself briefly and tell us what makes your hotel or hosting role special.
My name is Christoph Mödl and I work for Neighborhood Hotels in Nuremberg, which belongs to the local Alpha Real Estate Group. As Director of Revenue Management and authorized signatory, I am in charge of the Melter Hotel & Apartments and the Hotel Karl August with a total of 173 rooms.
Did you or how did you do revenue management before you switched to happyhotel?
Before happyhotel, we implemented our revenue management using 30 price levels via our PMS and via numerous Excel tools.
What were the decision criteria for happyhotel?
The decisive factors for choosing happyhotel were the range of functions perfectly tailored to our needs, the ease of use, the simple integration with our existing PMS, and the fact that happyhotel is a company based in Germany.
How does happyhotel make your everyday life easier?
First and foremost, the fast data transfer is a great help. In addition, the automatic pickup report is very practical, which provides me with an overview of the most important key figures in a short time. Likewise, happyhotel enables us to price individual categories very flexibly.
Which features of happyhotel do you not want to miss anymore?
I couldn’t make up my mind at that point.
What does the dynamic pricing process look like NOW for you guys?
This remains our company secret 😉
How has your average workday changed since integrating happyhotel?
Through happyhotel we have a higher price update rhythm. So our prices are adjusted much more frequently than before. In addition, I save a lot of time with happyhotel.
What is the best thing about happyhotel? Which feature do you feel saves you the most time?
I especially like the demand setting for events. It allowed me to “teach” the algorithm the price reactions very easily, especially after the last two years of Pandemic.
Have you already made recognizable additional sales and if so, by what percentage have you been able to increase your sales through happyhotel?
This also remains our company secret 😉
What are your personal tips for future happyhotel users?
I would recommend you to stay in a lively exchange with happyhotel and to always communicate your wishes. This way you can actively contribute to improving happyhotel and adapting it to your needs. I can also recommend you to make yourself available as a testimonial for new features.
Director of Revenue Management
You also want to increase your sales through dynamic prices? Test our hotel software now 30 days free of charge and convince yourself of our advantages!
✓ Up to 25% increase in sales
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